FAQ

ORDERS

Melenmusi wholesales all kinds of musical instruments and accessories, you can mix orders, the MOQ is one case

You can send us your inquiry about the item you are interested in, then we will offer you the best price according to your quantity and suggest the shipping method you refer to, we will start the next step after your confirmation.

Payment Ways:
  • T/T to our company account
  • Western union
  • Paypal
Payment terms:
  • 100% advance payment for trial order customers before shipping
  • 30% advance payment for old customers, 70% will pay before the shipping
  • L/C at Sight

We will provide details about your order and we will update you every step of the way until the shipment arrives. If you choose air or express, we will tell you the tracking number. If your shipment is by sea, we will inform you of the date of shipment, sea status and arrival time

Contact us with any questions?

We are more than happy to answer all your questions, whether it is about production, products or shipping, etc.

    ABOUT MELENMUSIC

    We are an industry and trade company
    Melenmusic aims to be a professional musical instrument supplier. For 20 years, we have been providing our customers with professional one-stop purchasing services and have continued to gain global market share. We have in-depth cooperation with more than 80 musical instrument manufacturers. Our company is located in Qiuchang, Huizhou, which is a famous guitar and ukulele production base in China. Today, Melenmusic’s products are exported to more than 50 countries and regions around the world, and there are many overseas distributors as long-term customers.

    • Make sure your items are musical instruments and accessories
    • We’ll check if we have stock, it just doesn’t show up on the website
    • If there is, we will provide you with the best offer in time.
    • If we don’t have this item, we will source it for you based on your picture.

    As a company integrating industry and trade, Melenmusic not only has its own guitar factory, but also set up a special trade office with a team of more than 15 people. We can provide the advantage of ex-factory price on guitar products, and we have in-depth cooperation with more than 80 musical instrument manufacturers; we can purchase the products they want for customers at one time, which not only saves procurement costs and transportation costs, but also saves time .

    As a professional musical instrument supplier, we offer you a wide variety of products including ukuleles, violins, guitars, keyboards, drums and other related accessories.

    SHIPPING & DELIVERY

    • By Sea freight: it will need 25days to 50days to the world. detailed depends on your country. such as to the USA, it will need 25days to arrive at the destination, to Europe, it will need 20-30days to arrive.
    • By Airfreight: it will need 5 to 10 days to arrive

    Yes, we can offer a sample to you to check the quality, if the musical accessories, we can offer free sample to you, you only to pay the freight fee, if you need guitar or Ukulele or Violin, we will return the sample fee to you while you place an order.

    • Small quantity, we provide express delivery
    • Medium quantity, we offer air freight
    • Large quantity, we offer sea freight
    • Small qty: EXW, DDP
    • Big quantity: FOB or CIF
    • Tell us how many items you ordered
    • We will suggest you to choose the shipping method according to your quantity.
    • We will quote 2 or 3 ways of shipping for you to choose